Terms of Service

1. Acceptance of Terms

By accessing and using the EGS Service Portal, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the service.

2. Service Description

The EGS Service Portal is a platform that facilitates service dispatching and management between customers and service providers. The platform integrates with Service Fusion for service coordination and dispatch purposes.

3. User Information and Privacy

We collect and process the following personal information:

• Full name
• Email address
• Phone number(s)

This information is used for:

• Account creation and management
• Service request coordination
• Communication regarding service updates and notifications

4. Communication Consent

By providing your phone number and opting in to text notifications, you consent to receive:

• Service updates and status notifications
• Appointment confirmations and reminders
• Important service-related communications

You may opt out of text notifications at any time through your account settings.

5. Data Sharing

Information you submit on this portal may be transferred to Entry Guard System's Service Fusion environment for the purpose of service management and dispatching.

6. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no internet-based service can guarantee 100% security, and you are responsible for maintaining the confidentiality of your account credentials.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the platform.

8. Contact

If you have any questions about these Terms of Service, please contact us.