Privacy Policy

1. Information We Collect

We collect the following personal information when you register and use our service:

• Name (first and last name)
• Email address
• Phone numbers (primary and optional secondary)
• Service request details and history
• Communication preferences

2. How We Use Your Information

Your information is used for:

• Account creation and management
• Processing and managing service requests
• Communicating service updates and notifications
• Improving our services and user experience

3. Information Sharing

Your information is shared with Entry Guard System's Service Fusion environment solely for service management and dispatching purposes. We do not sell your personal information to third parties.

4. Communication Preferences

If you opt-in to text notifications, we will send service-related messages to your provided phone number. You can manage these preferences through your account settings at any time.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure data storage, and regular security assessments.

6. Your Rights

You have the right to:

• Access your personal information
• Update or correct your information
• Request deletion of your account
• Opt-out of communications

7. Updates to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email or through the portal.

8. Contact Us

If you have questions about this privacy policy or your personal information, please contact us.